A range of measures is available to assist our members

Financial assistance for Members affected by COVID-19 & the expected economic slowdown

As we are dealing with the growing challenges and outcomes of the Coronavirus (COVID-19), we would like you to know that at Sydney Mutual Bank our priority is the financial and personal wellbeing of our members.

If you become ill or experience financial stress, we encourage you to get in touch with us so we can work through your options together. A range of measures are available to assist our members including deferment of loan repayments, for up to six months (with a three month checkpoint) for members in need. For the duration of the support period no repayments are required; during this time however interest will continue.

Other options that may be able to assist during this time are available, including:

• Accessing additional money available for redraw (for eligible loans)
• Reducing the repayments to the minimum amount
• Accessing off-set savings

If you wish to apply for financial relief, please send us an email at loan-variations-covid19@australianmutual.bank and one of our friendly staff will contact you to assist.

Please be assured that, as always, Sydney Mutual Bank will work with and support members during challenging times. We want to get through this together.