The impact of COVID-19 on Australia Post deliveries

Delays in receiving mail due to COVID-19

For those members waiting on their cards, PIN's or statements please be patient, as according to Australia Post there are significant delays in receiving mail due to COVID-19.

Australia Post are doing everything possible to keep delivering during the Coronavirus pandemic. However, the challenges presented by the pandemic mean there are delays as Australia Post adopts additional safety measures to protect their people and customers. Other factors contributing to delays include fewer domestic flights, international delays and increased volumes as more people start shopping online.

Thank you for your support and patience.